December 10, 2019

First Cohort of 24 Ontario Health Teams

This is an exciting time in health care for Ontario as the first cohort of 24 Ontario Health Teams have been announced. Congratulations to all the teams for your commitment to improving care for Ontarians.

These 24 teams will implement a new model of organizing and delivering health care that better connects patients and providers in their communities to improve patient outcomes. Through an Ontario Health Team, patients will experience easier transitions from one provider to another, including, for example, between hospitals and home care providers, with one patient story, one patient record and one care plan. The first 24 are:

  • All Nations Health Partners Ontario Health Team
  • Brampton/Etobicoke and Area Ontario Health Team
  • Burlington Ontario Health Team
  • Cambridge North Dumfries Ontario Health Team
  • Chatham-Kent Ontario Health Team
  • Connected Care Halton Ontario Health Team
  • Couchiching Ontario Health Team
  • Durham Ontario Health Team
  • East Toronto Ontario Health Team (East Toronto Health Partners)
  • Eastern York Region North Durham Ontario Health Team
  • Guelph and Area Ontario Health Team
  • Hamilton Ontario Health Team (Hamilton Health Team)
  • Hills of Headwaters Collaborative Ontario Health Team
  • Huron Perth and Area Ontario Health Team
  • Mississauga Ontario Health Team (Mississauga Health)
  • Muskoka and Area Ontario Health Team
  • Near North Health and Wellness Ontario Health Team
  • North Toronto Ontario Health Team
  • North Western Toronto Ontario Health Team
  • North York Ontario Health Team (North York Toronto Health Partners)
  • Northumberland Ontario Health Team
    (Ontario Health Team – Northumberland)
  • Ottawa Ontario Health Team (Ottawa Health Team/Équipe Santé Ottawa)
  • Peterborough Ontario Health Team
  • Southlake Community Ontario Health Team

Ontario Health Teams will play an essential role in delivering on the government’s commitment to end hallway health care and building a connected and sustainable public health care system centred around the needs of patients.

This is just the beginning for Ontario Health Teams. The ministry will continue to work closely with all teams, regardless of where they are in the readiness journey, towards becoming an Ontario Health Team. New teams will be announced on an ongoing basis as each becomes ready to deliver the new model of care that will better support patients throughout their entire health care journey.

All teams are encouraged to check the Ontario Health Team Central Program of Supports regularly for up-to-date resources, tools and news. The Digital Health Playbook has recently been updated based on feedback from the teams and stakeholders.

To learn more about system modernization, visit

January 13, 2020

We’re pleased to share that recruitment has begun for the next Patient Ombudsman as well as for members for the Minister’s Patient and Family Advisory Council. Details for both can be found below.

We’d also like to welcome Matthew Anderson as Ontario Health’s new President and CEO, effective February 1, 2020. Bringing extensive team-building, system change and health care experience to Ontario Health, Mr. Anderson will play a key role in helping to transform Ontario’s public health-care system as Ontario Health continues to support the government’s priority of ending hallway health care. Read the statement from Ontario Health for details.

Patient Ombudsman Recruitment
Serving both the Ministry of Health and Ministry of Long-Term Care, the Patient Ombudsman is a champion for fairness in Ontario’s health sector organizations. The Patient Ombudsman helps patients, former patients and caregivers with complaints about their health care by:

  • working with them and the relevant provider organization to seek to resolve their complaints;
  • helping them connect with other oversight bodies;
  • investigating provider organizations in response to a complaint, or on the Patient Ombudsman’s own initiative; and
  • making recommendations to health sector organizations following the conclusion of investigations.

Christine Elliott, Deputy Premier and Minister of Health, was Ontario’s first Patient Ombudsman and recognizes first-hand the critical role that this office plays in improving care for Ontarians. We look forward to working closely with the next Patient Ombudsman as we move forward with ending hallway health care and building a health care system that meets the needs of Ontarians.

Recruiting Members for the Minister’s Patient and Family Advisory Council (PFAC)
Patient partnership is critical to the success of the government’s efforts to end hallway health care and build a patient-centred health care system.

We look forward to announcing a new PFAC Chair in the coming weeks. In the meantime, the ministry has begun the process to recruit PFAC members.

We are seeking:

  • collaborative individuals with lived experience as a patient or caregiver in Ontario’s health care system;
  • those with experience as a patient and family advisor; and
  • individuals with knowledge of government decision-making processes, health system priorities and patient and family engagement best practices.

Members of the PFAC will support the Chair in providing strategic advice to the Minister of Health on strengthening and expanding patient and family engagement across the health care system to help the government improve the patient, family and caregiver experience.